How to Send Gift Vouchers
To send a Gift Voucher that you have purchased, you need to go to the Send Gift Voucher page. You can find the link to this page in the Shopping Cart box in the right hand column of the site. When you send a Gift Voucher, you need to specify the following:

• The name of the person you are sending the Gift Voucher to;
• The e-mail address of the person you are sending the Gift Voucher to;
• The amount you want to send (you don't have to send the full amount that is in your Gift Voucher Account); and
• A short message which will appear in the e-mail.

Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the e-mail is actually sent.

Buying with Gift Vouchers
If you have funds in your Gift Voucher Account, you can use those funds to purchase other items in our shop. At the checkout stage (payment screen), an extra box will appear. Clicking this box will apply those funds in your Gift Voucher Account. Please note, you will still have to select another payment method if there is not enough in your Gift Voucher Account to cover the cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance will be left in you Gift Voucher Account for future use.

Redeeming Gift Vouchers
If you receive a Gift Voucher by e-mail it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The e-mail will also contain the Gift Voucher number. It is probably a good idea to print out this e-mail for future reference. You can redeem the Gift Voucher in two ways:

1. By clicking on the link contained within the e-mail for this express purpose. This will take you to the Redeem Voucher page, where you will be requested to create a profile before the Gift Voucher is validated and placed in your Gift Voucher Account ready for you to spend it on whatever you want.
2. During the checkout procces, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You can then use the amount to purchase any item from our shop.

When problems occur
For any queries regarding the Gift Voucher system, please contact via the contact us page (link in menu above). Please make sure you give as much information as possible in the email.